Customer support

Contact Us

We’re here to help with product questions, orders, tracking, returns, and general customer support.

Typical response time: within 1 business day.

Get in touch

Choose the best way to reach us.

Email is best for order details, photographs, and product questions.

Call or text us for customer support.

Clovertail
#700-838 W Hastings Street
Vancouver, BC V6C 0A6

Correspondence only. This is not a retail storefront or customer pickup location.

Send a message

Complete the form and our customer-support team will respond as soon as possible.

For damaged or incorrect products, email us directly if you need to attach photographs or videos.

Full name

Email address

Order number (optional)

Subject

Message

Please do not send returns to an address displayed on our website unless our support team provides that address in your approved return instructions.

We’re here for you and your pets.

Thank you for being part of the Clovertail community.